Important Update on What to Expect During Your Visit
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WHAT TO EXPECT DURING YOUR VISIT

The health and safety of our guests and team members is our top priority. We have taken necessary steps to ensure everyone’s safety, and in return ask our guests to share in the responsibility. Customers should review local government guidance to confirm eligibility to travel and stay at the hotel.

Our cancellation policies have become more flexible should you need to change your plans. Please review the terms associated with your reservation.

Guest Arrival

PARKING

We offer 24 hour valet parking service located on State Street, just North of the intersection at State and Lake, at the main entrance of the hotel. This overnight valet service is offered at $72.00 per night, per vehicle (standard sized vehicles) with unlimited in and out privileges.

Self-park options are available through Inter Park at 181 North Dearborn (1 block West of State Street) and 20 East Randolph (1 block South of Lake Street).

CHECK-IN

If you are a Hilton Honors member, we encourage you to take advantage of a contactless arrival and departure with Digital Key (sign up for free).

BELL SERVICES

Bell services will not be available at this time. If you require assistance with your luggage, please advise the front desk upon arrival.

Guest Arrival

PARKING

We offer 24 hour valet parking service located on State Street, just North of the intersection at State and Lake, at the main entrance of the hotel. This overnight valet service is offered at $72.00 per night, per vehicle (standard sized vehicles) with unlimited in and out privileges.

Self-park options are available through Inter Park at 181 North Dearborn (1 block West of State Street) and 20 East Randolph (1 block South of Lake Street).

CHECK-IN

If you are a Hilton Honors member, we encourage you to take advantage of a contactless arrival and departure with Digital Key (sign up for free).

BELL SERVICES

Bell services will not be available at this time. If you require assistance with your luggage, please advise the front desk upon arrival.

Safety Guidelines

FACE COVERINGS

In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel. We know that face coverings are the simplest way for our guests and Team Members to remain comfortable and safe while staying with us.

SOCIAL DISTANCING

We are currently practicing social distancing and kindly request that you keep a 2 meter / 6 foot distance from others.

theWit Hotel Classic Room
theWit Hotel Classic Room

Safety Guidelines

FACE COVERINGS

In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel. We know that face coverings are the simplest way for our guests and Team Members to remain comfortable and safe while staying with us.

SOCIAL DISTANCING

We are currently practicing social distancing and kindly request that you keep a 2 meter / 6 foot distance from others.

theWit Hotel Room

Hilton CleanStay with Lysol Protection

As a Hilton property, we have implemented Hilton CleanStay with Lysol protection to deliver an industry-defining standard of cleanliness and disinfection. Developed in consultation with global and local public health authorities (including the WHO and CDC), key features of Hilton CleanStay include: guestroom door seals to indicate your room has not been accessed since it was cleaned; extra disinfection on high touch areas; removal of excess in-room amenities; guest-accessible hand sanitizer and disinfectant wipes throughout the hotel; contactless check-in/check-out and more. theWit Hotel has enhanced the program and disinfects every room upon guest departure with electrostatic sprayers.

CleanStay | theWit Hotel
theWit Hotel Room

Hilton CleanStay with Lysol Protection

As a Hilton property, we have implemented Hilton CleanStay with Lysol protection to deliver an industry-defining standard of cleanliness and disinfection. Developed in consultation with global and local public health authorities (including the WHO and CDC), key features of Hilton CleanStay include: guestroom door seals to indicate your room has not been accessed since it was cleaned; extra disinfection on high touch areas; removal of excess in-room amenities; guest-accessible hand sanitizer and disinfectant wipes throughout the hotel; contactless check-in/check-out and more. theWit Hotel has enhanced the program and disinfects every room upon guest departure with electrostatic sprayers.

CleanStay | theWit Hotel

Guestroom

We want your stay to be as comfortable as possible, so we will only provide stayover housekeeping services upon request. To schedule housekeeping service or request additional amenities, please contact the front desk who will be happy to assist you. You are also welcome to utilize our texting system through our Hilton Honors app or call the front desk rather than stopping by for a contact-less experience.

When you arrive to your room, a Hilton CleanStay room seal indicates that no one has accessed your room since it has been thoroughly cleaned. If a team member needs to enter your room, they will only do so when guests are not present.

theWit Hotel Room in Chicago
theWit Hotel Room in Chicago

Guestroom

We want your stay to be as comfortable as possible, so we will only provide stayover housekeeping services upon request. To schedule housekeeping service or request additional amenities, please contact the front desk who will be happy to assist you. You are also welcome to utilize our texting system through our Hilton Honors app or call the front desk rather than stopping by for a contact-less experience.

When you arrive to your room, a Hilton CleanStay room seal indicates that no one has accessed your room since it has been thoroughly cleaned. If a team member needs to enter your room, they will only do so when guests are not present.

theWit Dining

Dining Options

ROOF

Available for dine-in and take-out. Seating in ROOF has been arranged to accommodate physical distancing. Menus will be displayed or available digitally via QR code with single-use menus provided upon request.

ROOF operating hours:
Thursday – Saturday from 4pm-9pm
Sunday from 12pm-6pm

State & Lake Chicago Tavern

State & Lake Chicago Tavern is currently unavailable. 

theWit Dining

Dining Options

ROOF

Available for dine-in and take-out. Seating in ROOF has been arranged to accommodate physical distancing. Menus will be displayed or available digitally via QR code with single-use menus provided upon request.

ROOF operating hours:
Thursday – Saturday from 4pm-9pm
Sunday from 12pm-6pm

State & Lake Chicago Tavern

State & Lake Chicago Tavern is currently unavailable. 

In Room Dining

Hot Breakfast is available:
Wednesday – Saturday: 7am-11am

Cold Breakfast is available:
Sunday – Tuesday: 7am – 11am

Lunch service is not available on property at this time.

Deliveries

Should you wish to have meals delivered to the hotel, we ask that you receive items in the lobby at the designated area. Delivery personnel are not permitted in guest areas.

theWit breakfast in downtown Chicago
theWit breakfast in downtown Chicago

In Room Dining

Hot Breakfast is available:
Wednesday – Saturday: 7am-11am

Cold Breakfast is available:
Sunday – Tuesday: 7am – 11am

Lunch service is not available on property at this time.

Deliveries

Should you wish to have meals delivered to the hotel, we ask that you receive items in the lobby at the designated area. Delivery personnel are not permitted in guest areas.

Amenities and Services

FITNESS CENTER

Our Fitness Center is open for guest use only with controlled capacity. Additional cleaning measures are in place to ensure the highest level of cleanliness. Masks are required within the fitness center, and we ask that you continue to practice social distancing while utilizing the equipment. Please remember to bring your own water bottle!

Amenities and Services

FITNESS CENTER

Our Fitness Center is open for guest use only with controlled capacity. Additional cleaning measures are in place to ensure the highest level of cleanliness. Masks are required within the fitness center, and we ask that you continue to practice social distancing while utilizing the equipment. Please remember to bring your own water bottle!

Spa@theWit

Spa@theWit is currently unavailable.

Chicago hotel with spa
Chicago hotel with spa

Spa@theWit

Spa@theWit is currently unavailable.

theWit Hotel Parking Package

Our Team Members

Team members have received an extensive orientation on our new procedures and protocols. In addition, team members are required to perform self-screens at home and a contactless temperature check at the Team member entrance before beginning work. During their shifts, Team Members are encouraged to wash hands/disinfect frequently, maintain physical distancing, and limit in-person interactions. Face masks are required for team members at all times.

theWit Hotel Parking Package

Our Team Members

Team members have received an extensive orientation on our new procedures and protocols. In addition, team members are required to perform self-screens at home and a contactless temperature check at the Team member entrance before beginning work. During their shifts, Team Members are encouraged to wash hands/disinfect frequently, maintain physical distancing, and limit in-person interactions. Face masks are required for team members at all times.

Property Enhancements

As part of our ongoing efforts to enhance the property, the following areas have been recently renovated:

  • Lobby (September 2020)
  • 2nd Floor Event Space (October 2020)
  • 3rd Floor Event Space (February 2020)
  • 4th Floor Event Space (2019)
  • ROOF (2019)
theWit Hotel Meeting & Events Rooftop Lounge
theWit Hotel Meeting & Events Rooftop Lounge

Property Enhancements

As part of our ongoing efforts to enhance the property, the following areas have been recently renovated:

  • Lobby (September 2020)
  • Second Floor Event Space (October 2020)
  • Third Floor Event Space (February 2020)
  • Fourth Floor Event Space (2019)
  • ROOF (2019)

For more information regarding Hilton’s CleanStay program please visit: www.hilton.com/cleanstay.

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